During the workshop all the participants shared their experience on what factors to include (if resources are possible) in a learning (mobile, eLearning) project:
- involve all stakeholders using focus group and observation methods;
- take a random sample of users within the defined user target group, not people you know, to ensure that you design something that is aimed at a wide variety of your target user group;
- ensure longterm support for the users;
- enable knowledge sharing between users;
- include an ethnographic assessment to tailor to the local context: respect local customs, identify local 'information' stream, language use...;
- look at human computer interaction (HCI): for increased design affordances and user preferences;
- include adaptability for an ever changing technology settting;
- ensure back-up people for all the profiles that are needed in the project;
- ensure capacity building and empowerment of the users (lifelong learning capacities are a surplus);
- use physical sensors (in the beginning it can be disruptive for the users, but after a while they get back to their natural state of behaving, enabling the observers to monitor emotional respons to the researched object or system;
- include positive emotional stimulus to enhance motivation;
- break the total system down to the smallest possible bubble (both content, design, technology....) to ensure longterm and rapid adaptability when necessary.
